OpenPhone + Zoho Desk

Create tickets in Zoho Desk for every new incoming message received in OpenPhone

Stay on top of your customer service game with this seamless process. When a new message arrives in your OpenPhone app, a ticket is instantly created in your Zoho Desk app. This workflow ensures smooth customer communication, saving you time and effort on manual data entry. Simplify your customer support process with this efficient automation.

Stay on top of your customer service game with this seamless process. When a new message arrives in your OpenPhone app, a ticket is instantly created in your Zoho Desk app. This workflow ensures smooth customer communication, saving you time and effort on manual data entry. Simplify your customer support process with this efficient automation.

  1. When this happens...
    OpenPhoneOpenPhone
    Incoming Message Received

    Triggers when you receive a message.

    TriggerInstant
  2. automatically do this!
    Zoho DeskZoho Desk
    Create Ticket

    Creates a new ticket for customer requests.

    ActionWrite
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Supported triggers and actions

    • Select Phone NumbersRequired

    Trigger
    Instant
    Try It
    • Phone NumbersRequired

    Trigger
    Instant
    Try It
    • ID

    • First Name

    • Last Name

    • Company

    • Job Title

    • Phone Numbers

    • Email Addresses

    • Share With

    Action
    Write
    • OrganizationRequired

    Trigger
    Instant
    Try It
openphone logo
openphone logo

About OpenPhone

OpenPhone is a new phone for business. It comes with powerful calling, messaging, and a lightweight CRM.
Learn more

Related categories

  • Phone & SMS
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zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories

  • Customer Support
  • Zoho