OpenPhone + Zoho Desk

Create new Zoho Desk tickets from completed OpenPhone calls

This workflow springs into action as soon as a call is completed in OpenPhone. It seamlessly creates a ticket in Zoho Desk based on the call details, ensuring you never miss any critical information. It's a powerful tool for businesses that need efficient phone call tracking, helping to streamline customer service processes and improve response times.

This workflow springs into action as soon as a call is completed in OpenPhone. It seamlessly creates a ticket in Zoho Desk based on the call details, ensuring you never miss any critical information. It's a powerful tool for businesses that need efficient phone call tracking, helping to streamline customer service processes and improve response times.

  1. When this happens...
    OpenPhoneOpenPhone
    Incoming Call Completed

    Triggers when an incoming call is completed. If the call is not picked up by you, the answeredAt field will be null. If the user leaves a voicemail, you will get the recording and a transcription on the same object.

    TriggerInstant
  2. automatically do this!
    Zoho DeskZoho Desk
    Create Ticket

    Creates a new ticket for customer requests.

    ActionWrite
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Supported triggers and actions

    • Select Phone NumbersRequired

    Trigger
    Instant
    Try It
    • Phone NumbersRequired

    Trigger
    Instant
    Try It
    • ID

    • First Name

    • Last Name

    • Company

    • Job Title

    • Phone Numbers

    • Email Addresses

    • Share With

    Action
    Write
    • OrganizationRequired

    Trigger
    Instant
    Try It
openphone logo
openphone logo

About OpenPhone

OpenPhone is a new phone for business. It comes with powerful calling, messaging, and a lightweight CRM.
Learn more

Related categories

  • Phone & SMS
zoho-desk logo
zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories

  • Customer Support
  • Zoho