Microsoft Outlook + Zendesk

Create Zendesk tickets for new Microsoft Outlook calendar events

Effortlessly manage your support tickets and calendar events with this seamless workflow between Microsoft Outlook and Zendesk. When a calendar event starts in Outlook, a ticket will be created in Zendesk, ensuring your support team stays on top of tasks and appointments. Improve communication and streamline your processes with this convenient automation.

Effortlessly manage your support tickets and calendar events with this seamless workflow between Microsoft Outlook and Zendesk. When a calendar event starts in Outlook, a ticket will be created in Zendesk, ensuring your support team stays on top of tasks and appointments. Improve communication and streamline your processes with this convenient automation.

  1. When this happens...
    Microsoft OutlookMicrosoft Outlook
    Calendar Event Start

    Triggers at a specified time before an event in your calendar starts.

    TriggerPolling
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

  • Microsoft Outlook triggers, actions, and search

    Cancelled Calendar Event

    Triggers when an event is cancelled.

    Trigger
    Instant
    Try It
    • Calendar

    Trigger
    Polling
    Try It
    • Shared Inbox

    Trigger
    Polling
    Try It
microsoft-outlook logo
microsoft-outlook logo

About Microsoft Outlook

Microsoft Outlook is a web-based suite of webmail, contacts, tasks, and calendaring services.
Learn more

Related categories

  • Calendar
  • Email
  • Microsoft

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

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  • Customer Support

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