Jira Service Management + Microsoft Dynamics 365 CRM

Create Jira Service Management requests from new Microsoft Dynamics 365 CRM cases/incidents

Quickly manage your workflow with this simple tool. Whenever a new case or incident arises in Microsoft Dynamics 365 CRM, it propels the creation of a request in Jira Service Management. This not only speeds up your response times but also boosts the overall operational efficiency of your team in real-time. Stay on top of everything, ensuring no key incidents slip through the cracks.

Quickly manage your workflow with this simple tool. Whenever a new case or incident arises in Microsoft Dynamics 365 CRM, it propels the creation of a request in Jira Service Management. This not only speeds up your response times but also boosts the overall operational efficiency of your team in real-time. Stay on top of everything, ensuring no key incidents slip through the cracks.

  1. When this happens...
    Microsoft Dynamics 365 CRMMicrosoft Dynamics 365 CRM
    New Case/Incident

    Triggers when a new case/incident is created.

    TriggerPolling
  2. automatically do this!
    Jira Service ManagementJira Service Management
    Create Request

    Create a new request.

    ActionWrite
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Supported triggers and actions

jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

  • Customer Support
microsoft-dynamics-crm logo
microsoft-dynamics-crm logo

About Microsoft Dynamics 365 CRM

Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
Learn more

Related categories

  • CRM (Customer Relationship Management)
  • Microsoft

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