Gorgias + NetSuite

Create Gorgias tickets from new NetSuite records

Simplify your customer service process with this efficient workflow. When a new record is added in NetSuite, a corresponding support ticket is created in Gorgias in real-time. This process not only reduces manual data input but also ensures no customer issues go unnoticed. Incorporate this smart system to lighten your support team's load and boost customer satisfaction.

Simplify your customer service process with this efficient workflow. When a new record is added in NetSuite, a corresponding support ticket is created in Gorgias in real-time. This process not only reduces manual data input but also ensures no customer issues go unnoticed. Incorporate this smart system to lighten your support team's load and boost customer satisfaction.

  1. When this happens...
    NetSuiteNetSuite
    New Or Updated Record

    Triggers when a record is created or updated. Supports standard and custom records.

    TriggerPolling
  2. automatically do this!
    GorgiasGorgias
    Create Ticket

    Creates a ticket

    ActionWrite
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Supported triggers and actions

    • Standard or Custom Record Type?Required

    • Select a Saved SearchRequired

    Trigger
    Polling
    Try It
    • Record TypeRequired

    • RecordRequired

    • File to attachRequired

    Action
    Write
    • Record TypeRequired

    • RecordRequired

    • File to detachRequired

    Action
    Write
    • Record TypeRequired

    Action
    Write
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About Gorgias

Gorgias is an ecommerce focused helpdesk with AI-powered responses, automated workflows & integrations.

Related categories

  • Customer Support
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netsuite logo

About NetSuite

NetSuite is a cloud-based ERP that provides accounting services, financial management, CRM, inventory management, e-commerce and more
Learn more

Related categories

  • CRM (Customer Relationship Management)