Freshdesk + Motion

Create tasks in Motion for every new ticket in Freshdesk

Speed up your customer service process with this efficient workflow. When a new ticket is detected in your Freshdesk app, a task is instantly created in your Motion app. This automation ensures that no customer query goes unattended while enabling you to prioritize and stay on top of your tasks. It's an effective way to streamline your customer response system for improved productivity and customer satisfaction.

Speed up your customer service process with this efficient workflow. When a new ticket is detected in your Freshdesk app, a task is instantly created in your Motion app. This automation ensures that no customer query goes unattended while enabling you to prioritize and stay on top of your tasks. It's an effective way to streamline your customer response system for improved productivity and customer satisfaction.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    MotionMotion
    Create Task

    Creates a new Motion Task

    ActionWrite
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Supported triggers and actions

    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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motion logo
motion logo

About Motion

Motion uses artificial intelligence to optimize your and your team’s day. It automatically prioritizes tasks, schedules meetings & resolves calendar conflicts.
Learn more

Related categories

  • Project Management