Freshdesk + Motion

Manage new Freshdesk tickets by creating projects in Motion

Easily streamline your customer support and project management with this workflow. Whenever a new ticket is created in Freshdesk, a corresponding project will be initiated in the Motion app. This process not only saves time but also ensures that each ticket is followed up with a detailed plan of action, enhancing productivity and customer satisfaction. No manual triggering required, it's all about smart and efficient workflow automation.

Easily streamline your customer support and project management with this workflow. Whenever a new ticket is created in Freshdesk, a corresponding project will be initiated in the Motion app. This process not only saves time but also ensures that each ticket is followed up with a detailed plan of action, enhancing productivity and customer satisfaction. No manual triggering required, it's all about smart and efficient workflow automation.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    MotionMotion
    Create Project

    Creates a new Motion Project

    ActionWrite
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Supported triggers and actions

    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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motion logo
motion logo

About Motion

Motion uses artificial intelligence to optimize your and your team’s day. It automatically prioritizes tasks, schedules meetings & resolves calendar conflicts.
Learn more

Related categories

  • Project Management