Brevo + Zendesk

Update Brevo contacts with new Zendesk tickets in view

This workflow streamlines your customer support service by ensuring that each time a new ticket comes in view in Zendesk, the corresponding contact profile in Brevo is updated or added, if not already present. This integration not only keeps your contact list up to date, but also helps in delivering more personalized and efficient service to your customers. You can now focus more on solving customer issues instead of managing contacts.

This workflow streamlines your customer support service by ensuring that each time a new ticket comes in view in Zendesk, the corresponding contact profile in Brevo is updated or added, if not already present. This integration not only keeps your contact list up to date, but also helps in delivering more personalized and efficient service to your customers. You can now focus more on solving customer issues instead of managing contacts.

  1. When this happens...
    ZendeskZendesk
    New Ticket in View

    Triggers when a new ticket is added to a view.

    TriggerPolling
  2. automatically do this!
    BrevoBrevo
    Add or Update Contact

    Adds or updates a contact.

    ActionWrite
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Supported triggers and actions

    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
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brevo logo

About Brevo

Brevo is the leading CRM suite designed to cultivate long-term customer relationships and help businesses grow.

Related categories

  • Email Newsletters
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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