Airtable + Help Scout
Create Help Scout conversations for new Airtable records
Effortlessly manage customer inquiries by connecting Airtable and Help Scout with this seamless workflow. When a new record is created in Airtable, a conversation will be initiated in Help Scout, keeping your support team informed and ready to assist. Say goodbye to manual entry and keep your customer interactions organized and efficient.
Effortlessly manage customer inquiries by connecting Airtable and Help Scout with this seamless workflow. When a new record is created in Airtable, a conversation will be initiated in Help Scout, keeping your support team informed and ready to assist. Say goodbye to manual entry and keep your customer interactions organized and efficient.
- When this happens...New Record
Triggers when a new record is created or new or existing records when first added to a selected view.
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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- 14 day trial for premium features & apps
BaseRequired
TableRequired
Limit to View
Include attachment content
Try ItBaseRequired
TableRequired
RecordRequired
CommentRequired
Cache Copy
BaseRequired
TableRequired
BaseRequired
TableRequired
Help Text
Primary lookup fieldRequired
Secondary lookup field
Help Text
BaseRequired
TableRequired
Last modified time columnRequired
Limit to view
Include file contents?
Try ItBaseRequired
TableRequired
NameRequired
Workspace IDRequired
Number of TablesRequired
BaseRequired
Table NameRequired
Table Description
Primary Field Name
Primary Field Type
