New Relic + Serviceaide
Add new alerts in New Relic to Serviceaide as incident tickets
Ensure your support team can quickly respond to key alerts without having to leave their service management system. This Zapier integration automatically creates incident tickets in Serviceaide whenever new New Relic alerts or deployments are created. That way, you can rest assured that your support team got the right message in a timely manner.
Ensure your support team can quickly respond to key alerts without having to leave their service management system. This Zapier integration automatically creates incident tickets in Serviceaide whenever new New Relic alerts or deployments are created. That way, you can rest assured that your support team got the right message in a timely manner.
- When this happens...New Alert or Deployment
Trigger when we get an webhook for alert or deployment.
- automatically do this!Create Incident Ticket
Create a new incident ticket.
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New Alert or Deployment
Trigger when we get an webhook for alert or deployment.
Try ItNew Ticket
Triggers when a new ticket is created.
Try ItUpdate to Ticket Status or Action
Triggers when any action or update occurs on an existing ticket.
Try ItRequestor NameRequired
DescriptionRequired
Requested For Name
Details
Source
Impact
Urgency
Categorization
Application NameRequired
UserRequired
Description
Revision
Changelog
New User
Triggers when a new user is created.
Try ItNew Worklog
Triggers when a new worklog is added to a ticket.
Try ItOrganization NameRequired
Organization Type
Web URL
Address
City
State
State Code
Country
Country Code
Phone
Support Email
Support Phone
