Jira Service Management + Zapier Chatbots

Manage new Zapier Chatbots button clicks by creating requests in Jira Service Management

Streamline your customer service process with this efficient workflow. When a button click is detected in your Chatbots app, it instantly creates a new request in your Jira Service Management. This seamless connection between your chatbot interactions and ticket management system helps to swiftly address customer queries, improving their overall experience. Keep your team ahead of the curve and ensure no customer query goes unanswered with this reliable automation.

Streamline your customer service process with this efficient workflow. When a button click is detected in your Chatbots app, it instantly creates a new request in your Jira Service Management. This seamless connection between your chatbot interactions and ticket management system helps to swiftly address customer queries, improving their overall experience. Keep your team ahead of the curve and ensure no customer query goes unanswered with this reliable automation.

  1. When this happens...
    Zapier ChatbotsZapier Chatbots
    Chatbot Button Click

    Triggers when a chatbot button is clicked.

    TriggerInstant
  2. automatically do this!
    Jira Service ManagementJira Service Management
    Create Request

    Create a new request.

    ActionWrite
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Supported triggers and actions

    • ChatbotRequired

    Trigger
    Instant
    Try It
    • ChatbotRequired

    • Conversation Key

    • User MessageRequired

    Action
    Write
    • SiteRequired

    • ProjectRequired

    Trigger
    Polling
    Try It
    • Stop on errorRequired

    • HTTP MethodRequired

    • URLRequired

    • Query string parameters

    • Additional request headers

    • Body

    Action
    Write
jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

  • Customer Support
zapier-chatbots logo
zapier-chatbots logo

About Zapier Chatbots

Create custom AI chatbots and take action with built-in automation
Learn more

Related categories

  • AI Tools
  • Zapier