Jira Service Management + Zapier Chatbots

Create new Jira Service Management requests after completing Zapier Chatbots conversations

When a conversation ends in the Chatbots app, this workflow will streamline your operations by creating a new request in Jira Service Management. This efficient process allows you to swiftly handle user queries or issues, reducing the delay in communication and enhancing customer service. Utilize this automated process to maintain organized, timely responses to chatbot interactions.

When a conversation ends in the Chatbots app, this workflow will streamline your operations by creating a new request in Jira Service Management. This efficient process allows you to swiftly handle user queries or issues, reducing the delay in communication and enhancing customer service. Utilize this automated process to maintain organized, timely responses to chatbot interactions.

  1. When this happens...
    Zapier ChatbotsZapier Chatbots
    Chatbot Conversation Completed

    Triggers when a chatbot conversation is inactive for 5 minutes.

    TriggerInstant
  2. automatically do this!
    Jira Service ManagementJira Service Management
    Create Request

    Create a new request.

    ActionWrite
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Supported triggers and actions

    • ChatbotRequired

    Trigger
    Instant
    Try It
    • ChatbotRequired

    • Conversation Key

    • User MessageRequired

    Action
    Write
    • SiteRequired

    • ProjectRequired

    Trigger
    Polling
    Try It
    • Stop on errorRequired

    • HTTP MethodRequired

    • URLRequired

    • Query string parameters

    • Additional request headers

    • Body

    Action
    Write
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jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

  • Customer Support
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zapier-chatbots logo

About Zapier Chatbots

Create custom AI chatbots and take action with built-in automation
Learn more

Related categories

  • AI Tools
  • Zapier