Chatbase + HelpDesk

Create new HelpDesk tickets from Chatbase form submissions

Streamline your customer service process with this seamless workflow. When a new form submission is made in Chatbase, this will instantly create a ticket in your HelpDesk system. No more manual data transfers, saving you time and reducing the risk of error. Use this workflow to keep your support team organized, efficient and responsive.

Streamline your customer service process with this seamless workflow. When a new form submission is made in Chatbase, this will instantly create a ticket in your HelpDesk system. No more manual data transfers, saving you time and reducing the risk of error. Use this workflow to keep your support team organized, efficient and responsive.

  1. When this happens...
    ChatbaseChatbase
    Form Submission

    Triggers when a form is submitted.

    TriggerInstant
  2. automatically do this!
    HelpDeskHelpDesk
    Create Ticket

    Creates a new ticket.

    ActionWrite
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Supported triggers and actions

    • MessageRequired

    • Chatbot IDRequired

    • Model

    • Conversation ID

    Action
    Write
  • HelpDesk triggers, actions, and search

    Ticket Assignment Changed

    Triggers when ticket changes assignment.

    Trigger
    Instant
    Try It
  • HelpDesk triggers, actions, and search

    New Message in a Ticket

    Triggers when there's a new message in a ticket.

    Trigger
    Instant
    Try It
  • HelpDesk triggers, actions, and search

    Ticket Status Changed

    Triggers when ticket changes status.

    Trigger
    Instant
    Try It
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About Chatbase

With Chatbase, you can create a custom GPT chatbot that knows your data. Upload a pdf or a link and get a chatbot that has the info on it.
Learn more

Related categories

  • AI Tools
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About HelpDesk

HelpDesk is a ticketing software for effortless customer support
Learn more

Related categories

  • Customer Support