Create or update NetSuite records whenever new chats occur on LiveChat
Stay on top of customer queries with this automation that connects LiveChat and NetSuite. Each time a new chat is initiated in LiveChat, a record is created or updated in NetSuite, ensuring every interaction is tracked and stored efficiently. This workflow enables real-time updates, saving time and ensuring seamless customer relationship management.
Stay on top of customer queries with this automation that connects LiveChat and NetSuite. Each time a new chat is initiated in LiveChat, a record is created or updated in NetSuite, ensuring every interaction is tracked and stored efficiently. This workflow enables real-time updates, saving time and ensuring seamless customer relationship management.
- When this happens...New Chat
Triggers when the chat is started.
- automatically do this!Upsert (Create or Update) Record
Creates a new record if it does not exist. If the record already exists, it will be updated. Supports standard and custom records.
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