LiveChat + NetSuite

Create or update NetSuite records whenever new chats occur on LiveChat

Stay on top of customer queries with this automation that connects LiveChat and NetSuite. Each time a new chat is initiated in LiveChat, a record is created or updated in NetSuite, ensuring every interaction is tracked and stored efficiently. This workflow enables real-time updates, saving time and ensuring seamless customer relationship management.

Stay on top of customer queries with this automation that connects LiveChat and NetSuite. Each time a new chat is initiated in LiveChat, a record is created or updated in NetSuite, ensuring every interaction is tracked and stored efficiently. This workflow enables real-time updates, saving time and ensuring seamless customer relationship management.

  1. When this happens...
    LiveChatLiveChat
    New Chat

    Triggers when the chat is started.

    TriggerInstant
  2. automatically do this!
    NetSuiteNetSuite
    Upsert (Create or Update) Record

    Creates a new record if it does not exist. If the record already exists, it will be updated. Supports standard and custom records.

    ActionWrite
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Supported triggers and actions

    • Record TypeRequired

    Trigger
    Polling
    Try It
    • Record TypeRequired

    Trigger
    Polling
    Try It
livechat logo
livechat logo

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn more

Related categories

  • Customer Support
netsuite logo
netsuite logo

About NetSuite

NetSuite is a cloud-based ERP that provides accounting services, financial management, CRM, inventory management, e-commerce and more
Learn more

Related categories

  • CRM (Customer Relationship Management)