LiveChat + NetSuite

Create new NetSuite records from new LiveChat conversations

Maximize your team's efficiency by automating data entry tasks. With this workflow, every new chat on your LiveChat platform will seamlessly create a new record in your NetSuite app. This gives you an easily accessible record of each customer interaction, saving time and improving accuracy. Enhance your customer service by ensuring individual chat histories are conveniently stored and retrievable, facilitating better customer engagement.

Maximize your team's efficiency by automating data entry tasks. With this workflow, every new chat on your LiveChat platform will seamlessly create a new record in your NetSuite app. This gives you an easily accessible record of each customer interaction, saving time and improving accuracy. Enhance your customer service by ensuring individual chat histories are conveniently stored and retrievable, facilitating better customer engagement.

  1. When this happens...
    LiveChatLiveChat
    New Chat

    Triggers when the chat is started.

    TriggerInstant
  2. automatically do this!
    NetSuiteNetSuite
    Create Record

    Creates a new record. Supports standard and custom records.

    ActionWrite
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Supported triggers and actions

    • Record TypeRequired

    Trigger
    Polling
    Try It
    • Record TypeRequired

    Trigger
    Polling
    Try It
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livechat logo

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn more

Related categories

  • Customer Support
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netsuite logo

About NetSuite

NetSuite is a cloud-based ERP that provides accounting services, financial management, CRM, inventory management, e-commerce and more
Learn more

Related categories

  • CRM (Customer Relationship Management)