Jira Software Cloud + ManageEngine ServiceDesk Plus Cloud

Create issues in Jira Software Cloud for new requests in ManageEngine ServiceDesk Plus Cloud

With this workflow, when you receive a new request in your ManageEngine ServiceDesk Plus Cloud, it instantly creates an issue in your Jira Software Cloud. This allows you to streamline your issue-tracking process and ensure nothing falls through the cracks. By using automation, your team can stay focused on resolving issues rather than managing them.

With this workflow, when you receive a new request in your ManageEngine ServiceDesk Plus Cloud, it instantly creates an issue in your Jira Software Cloud. This allows you to streamline your issue-tracking process and ensure nothing falls through the cracks. By using automation, your team can stay focused on resolving issues rather than managing them.

  1. When this happens...
    ManageEngine ServiceDesk Plus CloudManageEngine ServiceDesk Plus Cloud
    New Request

    Triggers when a new request is created.

    TriggerPolling
  2. automatically do this!
    Jira Software CloudJira Software Cloud
    Create Issue

    Creates a new issue.

    ActionWrite
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Supported triggers and actions

    • Service Desk InstanceRequired

    • Title

    • Requester

    • Site

    • Group

    • Change Owner (email address)

    • Change Type

    • Priority

    • Urgency

    • Impact

    • Change Risk

    • Reasons of Change

    • Category

    • Sub Category

    • Item

    • Asset

    • Custom Field

    Trigger
    Polling
    Try It
    • Service Desk InstanceRequired

    • Trigger ModuleRequired

    • Execute OnRequired

    • Trigger Conditions

    Trigger
    Instant
    Try It
  • ManageEngine ServiceDesk Plus Cloud triggers, actions, and search

    Create Change

    Creates a new change.

    Action
    Write
  • ManageEngine ServiceDesk Plus Cloud triggers, actions, and search

    Invoke API Call

    Make API calls in ServiceDesk Plus Cloud to perform an action

    Action
    Write
jira-software-cloud logo
jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn more

Related categories

  • Project Management
manageengine-servicedesk-cloud logo
manageengine-servicedesk-cloud logo

About ManageEngine ServiceDesk Plus Cloud

ManageEngine ServiceDesk Plus is a ITIL® compliant comprehensive help desk software with integrated asset and project management capabilities.
Learn more

Related categories

  • Productivity