SMSGlobal + Zendesk
Create Zendesk tickets from new SMSGlobal SMS messages
Staying on top of inbound messages can be challenging. With this integration, you'll always be up-to-date and ready to take action with a Zendesk ticket automatically created when you receive an SMS. Never miss a support message again with the Zendesk-SMSGlobal integration!
Staying on top of inbound messages can be challenging. With this integration, you'll always be up-to-date and ready to take action with a Zendesk ticket automatically created when you receive an SMS. Never miss a support message again with the Zendesk-SMSGlobal integration!
- When this happens...New Incoming SMS
Triggers when a new SMS is received.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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About SMSGlobal
Power up business communication with SMSGlobal’s leading SMS solutions, premium support, and wholesale SMS pricing.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
