PenPals + ServiceTitan

Send PenPals handwritten thank you cards to new ServiceTitan customers

Juggling busy service schedules with timely customer follow-up is hard. This Zap can help, sending beautiful handwritten thank you cards via PenPals automatically when new customers are added to ServiceTitan. Stand out from competitors with meaningful follow-up that drives loyalty and referrals without taking time away from your craft.

Juggling busy service schedules with timely customer follow-up is hard. This Zap can help, sending beautiful handwritten thank you cards via PenPals automatically when new customers are added to ServiceTitan. Stand out from competitors with meaningful follow-up that drives loyalty and referrals without taking time away from your craft.

  1. When this happens...
    ServiceTitanServiceTitan
    New Customer

    Triggers when there's a new customers.

    TriggerPolling
  2. automatically do this!
    PenPalsPenPals
    Send Handwritten Card

    Sends a handwritten card. Note: requires active payment method in your PenPals account.

    ActionWrite
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Supported triggers and actions

    • Appointments IDs (maximum 50)

    • Job Id

    • Project Id

    • Appointment Number

    • Appointment Status

    • Technician Id

    • Customer Id

    • Appointments starts on or after

    • Appointments starts before

    • Appointments modified before

    • Appointments modified on or after

    • Appointments created on or after

    • Appointments created before

    Trigger
    Polling
    Try It
    • Active

    • Modified On Or After

    • Modified Before

    Trigger
    Polling
    Try It
    • Customers IDs (maximum 50)

    • Created before

    • Created on or after

    • Modified before

    • Modified on or after

    • Name

    • Street

    • Unit

    • City

    • State

    • Zip

    • Country

    • Phone

    • Active

    • External data application Guid

    • External data key

    • External data values

    • Tag Types

    • Tag Type Match Condition

    Trigger
    Polling
    Try It
    • Estimates IDs (maximum 50)

    • Job

    • Project

    • Job Number

    • Sold By

    • Sold By Employee

    • Active

    • Status

    • Total greater

    • Total less

    • Sold after

    • Sold before

    • Created before

    • Created on or after

    • Modified before

    • Modified on or after

    Trigger
    Polling
    Try It
penpals logo
penpals logo

About PenPals

PenPals is a service to automate handwritten cards for key moments, helping deliver a more personal touch to clients & prospects.

Related categories

  • Customer Appreciation
servicetitan logo
servicetitan logo

About ServiceTitan

ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and increase sales.
Learn more

Related categories

  • CRM (Customer Relationship Management)

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