Jira Service Management + Spoke Phone
Create new Jira Service Management requests from answered Spoke Phone calls
Streamline your customer support process with this smart workflow. When a call is answered in the Spoke Phone app, it instantly creates a new request in Jira Service Management. This automation makes it easy to track and manage customer queries, enhancing responsiveness and efficiency in providing solutions. Enjoy a seamless experience while focusing on delivering stellar customer service.
Streamline your customer support process with this smart workflow. When a call is answered in the Spoke Phone app, it instantly creates a new request in Jira Service Management. This automation makes it easy to track and manage customer queries, enhancing responsiveness and efficiency in providing solutions. Enjoy a seamless experience while focusing on delivering stellar customer service.
- When this happens...Call Answered
Triggers when a call is answered.
- automatically do this!Create Request
Create a new request.
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Call Answered
Triggers when a call is answered.
Try ItContact Added and Assigned to Call
Triggers when a new contact is added in Spoke, and assigned to a call.
Try ItCall Ended
Triggers when a call has ended.
Try ItCall Note Created
Triggers when a note is logged against a call.
Try It
Contact Assigned to Call
Triggers when a Spoke user assigns a contact to a call.
Try ItContact Updated and Assigned to Call
Triggers when a new number is added to a contact while assigning them to a call.
Try ItForm Submitted to a Call
Triggers when a disposition form is submitted from a specific call.
Try ItCall Not Answered
Triggers when a call goes unanswered.
Try It