Select the survey for which you want to sync the responses.

Select the survey that you would like to send to the recipient.

Select the parameters based on which you'd like to pick the email address.

Add Attributes (additional information) that you'd like to send along with the Email Survey.

Select the parameters based on which you'd like to pick the mobile number.

Add Attributes (additional information) that you'd like to send along with the SMS Survey.

Zonka Feedback is a multi-channel customer feedback management and survey app on iPad & Android Tablets, Web, Emails & SMS.

Zonka Feedback

Instantly build dynamic interfaces that connect to Zaps and a data source (like Tables). Interfaces gives you a drag-and-drop way to build visual workflows for any business process, without writing code.

Zapier Interfaces

In order to trigger when emails are opened, this must be paired with a separate Zap using the **Send Outbound Email** action, with the **Enable Read Receipts?** field set to `True`.

To test with a live email, send an email to yourself using your **Send Outbound Email** action (with read receipts enabled) and open it, then test this trigger immediately for samples. If you don't need to test with live data, click Skip Test to use static test data.

**Trial or Free Zapier plan:**

 - Emails sent during [testing](https://help.zapier.com/hc/en-us/articles/18811411817741-Test-Zap-steps "https://help.zapier.com/hc/en-us/articles/18811411817741-Test-Zap-steps") are sent to the [Zapier account email address](https://help.zapier.com/hc/en-us/articles/8496274581517-Change-your-Zapier-account-email-address "https://help.zapier.com/hc/en-us/articles/8496274581517-Change-your-Zapier-account-email-address"). Once published, emails go to the intended recipients (To, CC, BCC).
 - You can send a maximum of 5 emails per account per day.

**Paid Zapier plan:**

 - You can send a maximum of 10 emails per account per hour.

Can be a comma separated list of emails. Limited to 5.

You can place HTML in here and we will send it as is. If this is plain text, we will try to convert it to some very basic HTML for greater client compatibility.

A file object to be attached to the email. Plain text content will converted into a txt file and attached. Please note, if the file is over ~10mb or so, you should explore using other email sending techniques (like Gmail or SMTP).

This will be your "display name" when sending. *Want to send from your own email address? Try Mailgun, IMAP, Mandrill or Gmail apps instead.*

Specify a reply address other than your own.

Set this to "yes" if your emails are received without line breaks or spacing.

Want to be notified when this email is opened? Set this to to `True` and set up a Zap using the `New Read Receipt` trigger.

Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.)

Have direct access to your own email servers? Check out our IMAP and SMTP services!

Email by Zapier

Keep your response rate high and ensure no feedback is overlooked with this smart workflow. When you receive a new survey response in Zonka Feedback, an email is immediately sent from the Email by Zapier app. Not only does this streamline your feedback management process, but it also allows you to provide swift responses to your customers, enhancing customer satisfaction and loyalty.

Email by Zapier + Zonka Feedback

Send outbound emails with Email by Zapier for new survey responses in Zonka Feedback

Supported triggers and actions

New Survey Response

Send SMS Survey

New Read Receipt

Send Email Survey

New Inbound Email

Send Outbound Email

About Email by Zapier

Related categories

About Zonka Feedback

Related categories

Similar apps

Zapier Interfaces