Deskpro + Stripe

Add messages to Deskpro tickets when subscriptions are canceled in Stripe

Create a seamless workflow between your Stripe and Deskpro apps. When a subscription gets canceled in Stripe, a corresponding message is quickly added to a ticket in Deskpro. This process assures timely notification and gives support teams all they need to address customer requests effectively and efficiently. This automation will streamline your customer service procedures, ensuring no task falls through the cracks.

When this happens...
Canceled Subscription
Triggers when a subscription is canceled (by a subscriber or due to end of billing period).
TriggerInstant
automatically do this!
Add Message to Ticket
Add a new note to an existing ticket.
ActionWrite

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Supported triggers and actions

Canceled Subscription
Triggers when a subscription is canceled (by a subscriber or due to end of billing period).
Trigger
Instant
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Failed Payment
Triggers when a payment attempt fails.
Trigger
Instant
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- Ignore payments intentsRequired
Trigger
Instant
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New Dispute
Triggers when a customer disputes a charge.
Trigger
Instant
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- Event Types
Trigger
Polling
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- Status
- Collection Method
- Customer ID
- Subscription ID
Trigger
Polling
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- Products
Trigger
Polling
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Updated Subscription
Triggers when a customer subscription has changed.
Trigger
Instant
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- Subscription IDRequired
Action
Write
- ModeRequired
- Price ID
- Quantity
- Success URLRequired
- Cancel URL
- Customer ID
- Customer Email
- Payment Method Types
- Currency
- Billing Address Collection
- Shipping Countries
- Allow Promotion Codes
- Automatic Tax Enabled
- Coupon ID
- Promotion Code ID
- Client Reference ID
- Expires At
Action
Write
- Customer ID
- Description
- Quantity
- Unit Price
- Amount
- Include Tax In Price?
- Item Taxes
- Is Discountable?
- Item Coupons
- Supply Date - Start
- Supply Date - End
- Invoice Item Currency
- Price ID
- Invoice Item Subscription ID
- Tax Code
- Shipping Rate
- Invoice Coupons
- Default Tax Rates
- Payment Collection
- Due Date
- Days Until Due
- Turn On Automatic Collection?
- Default Payment Method
- Memo
- Footer
- Custom Fields
- Tax IDs
- PDF Page Size
- Shipping Details Instructions
- Shipping Details - Name
- Shipping Details - Phone
- Shipping Details - Address Line 1
- Shipping Details - Address Line 2
- Shipping Details - City
- Shipping Details - State
- Shipping Details - Postal Code
- Shipping Details - Country
- Subscription ID
- Automatic Tax Enabled?
- Invoice Currency
- Effective At
- Payment Method Types
- Rendering - Amount Tax Display
- Statement Descriptor
- Pending Invoice Items Behavior
- Invoice Metadata
- Help Text For Finalizing Sending Charging
- Finalize Invoice?
- Send Invoice for Manual Payment?
- Pay Invoice?
- Pay Invoice - Forgive
- Pay Invoice - Off-Session
- Pay Invoice - Paid Out of Band
Action
Write
- PriceRequired
- QuantityRequired
- Minimum adjustable quantity
- Maximum adjustable quantity
- Collect Tax Automatically?
- Allow Promotion Codes?
- Maximum number of times the link can be used
- Collect Customers' Addresses?
- Require customers to provide a phone number?
- Collect Tax ID?
- Create Invoice on Payment?
- Require customers to accept terms of service agreement?
- Confirmation Page
- Metadata
- Payment Method Types
Action
Write
- NameRequired
- Description
- Image
- Tax Code
- Metadata
Action
Write
- Payment LinkRequired
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Account IDRequired
Action
Search
- Find by
- QueryRequired
Action
Search
- Payment Intent IDRequired
Action
Search
New Organization
Triggers when a new organization is created.
Trigger
Polling
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New Ticket Reply
Triggers when a ticket is answered.
Trigger
Instant
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Ticket Update
Triggers when a ticket is updated.
Trigger
Instant
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- NameRequired
- Summary
- Labels
- Parent organization
- Email domains
- Phone number
- Street Address
- City
- State
- Postal / Zip code
- Country
Action
Write
- SubjectRequired
- PersonRequired
- Person Name
- Message
- Format
- Is Note
- Message Author
- Department
- Agent
- Status
- Labels
Action
Write
- NameRequired
Action
Search
- QueryRequired
Action
Search
- Email AddressRequired
- Title
- Name
- First Name
- Last Name
- Organization
- Labels
Action
Search or write

Checkout Session Completed
Triggers when a checkout session is completed.
Trigger
Instant
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Invoice Payment Failed
Triggers when an invoice payment fails.
Trigger
Instant
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New Customer
Triggers when a new customer is added.
Trigger
Instant
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New Subscription
Triggers when a customer is signed up for a new plan.
Trigger
Instant
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New Invoice Item
Triggers when a new invoice item is created.
Trigger
Polling
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New Payment
Triggers when a new payment is completed.
Trigger
Instant
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New Refund
Triggers when a charge is refunded, including partial refunds.
Trigger
Polling
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Updated Dispute
Triggers when a dispute is updated (usually with evidence).
Trigger
Instant
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- Warning
- Payment IDRequired
- Payment Method ID
- Receipt Email
- Error on Requires Action?
- Shipping - Name
- Shipping Address - Line 1
- Shipping Address - Line 2
- Shipping Address - Postal Code
- Shipping Address - City
- Shipping Address - State
- Shipping Address - Country
- Shipping - Carrier
- Shipping - Phone
- Shipping - Tracking Number
Action
Write
- Name
- Email
- Description
- Billing - Address Line 1
- Billing - Address Line 2
- Billing - City
- Billing - State
- Billing - ZIP
- Billing - Country
- Billing - Phone
- Shipping - Name
- Shipping - Address Line 1
- Shipping - Address Line 2
- Shipping - City
- Shipping - State
- Shipping - ZIP
- Shipping - Country
- Shipping - Phone
- Language
- Invoice prefix
- Next Invoice Sequence
- Tax Status
- Credit Balance
- Metadata
Action
Write
- Warning
- AmountRequired
- CurrencyRequired
- Customer ID
- Payment Method ID
- Confirm Payment Immediately?
- Error on Requires Action?
- Off Session?
- Payment Description
- Receipt Email
- Shipping - Name
- Shipping Address - Line 1
- Shipping Address - Line 2
- Shipping Address - Postal Code
- Shipping Address - City
- Shipping Address - State
- Shipping Address - Country
- Shipping - Carrier
- Shipping - Phone
- Shipping - Tracking Number
- Statement Descriptor
- Statement Descriptor Suffix
- Metadata
- Capture Method
Action
Write
- ProductRequired
- Price (in minor units, e.g. cents)Required
- CurrencyRequired
- Recurring or One time?
- Tax Behavior
Action
Write
- Customer IDRequired
- ItemsRequired
- Collection MethodRequired
- Coupon ID
- Cancel at period end?
- Metadata
Action
Write
- Customer IDRequired
- Name
- Email
- Description
- Billing - Address Line 1
- Billing - Address Line 2
- Billing - City
- Billing - State
- Billing - ZIP
- Billing - Country
- Billing - Phone
- Shipping - Name
- Shipping - Address Line 1
- Shipping - Address Line 2
- Shipping - City
- Shipping - State
- Shipping - ZIP
- Shipping - Country
- Shipping - Phone
- Language
- Invoice prefix
- Next Invoice Sequence
- Tax Status
- Credit Balance
- Metadata
Action
Write
Find Account Balance
Finds the account balance for your stripe account
Action
Search
- Stripe Charge IDRequired
Action
Search
- Invoice IDRequired
Action
Search
- Customer IDRequired
- Price ID
- Status
Action
Search
New Person
Triggers when a new person is created.
Trigger
Polling
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- Ticket Filter
Trigger
Instant
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- IdRequired
- Is Note
- Format
- MessageRequired
Action
Write
- Email AddressRequired
- Title
- Name
- First Name
- Last Name
- Organization
- Labels
Action
Write
- IdRequired
- Department
- Subject
- Person
- Status
- Labels
Action
Write
- EmailRequired
Action
Search
- NameRequired
- Summary
- Labels
- Parent organization
- Email domains
- Phone number
- Street Address
- City
- State
- Postal / Zip code
- Country
Action
Search or write
- QueryRequired
- SubjectRequired
- PersonRequired
- Person Name
- Message
- Format
- Is Note
- Message Author
- Department
- Agent
- Status
- Labels
Action
Search or write

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

Related categories

Customer Support

About Stripe

Stripe is a developer-friendly way to accept payments online and in mobile apps. Stripe's suite of APIs powers commerce for thousands of companies of all sizes, processing billions of dollars for businesses each year.

Learn more

Related categories

Payment Processing

Deskpro + Stripe

Add messages to Deskpro tickets when subscriptions are canceled in Stripe

Canceled Subscription

Failed Payment

New Charge

New Dispute

New Event

New Invoice

New Payment Link

Updated Subscription

Cancel Subscription

Create Checkout Session

Create Invoice

Create Payment Link

Create Product

Deactivate Payment Link

API Request (Beta)

Find Account by ID

Find Customer

Find Payment

New Organization

New Ticket Reply

Ticket Update

Create Organization

Create Ticket

Find Organization

Find Ticket

Find or Create Person

Checkout Session Completed

Invoice Payment Failed

New Customer

New Subscription

New Invoice Item

New Payment

New Refund

Updated Dispute

Confirm Payment

Create Customer

Create Payment

Create Price

Create Subscription

Update Customer

Find Account Balance

Find Charge

Find Invoice

Find Subscription

New Person

New Ticket

Add Message to Ticket

Create Person

Update Ticket

Find Person

Find or Create Organization

Find or Create Ticket

About Deskpro

Related categories

About Stripe

Related categories