Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Slack

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Freshdesk

Uttam Singh Rawat

Anytime a new pushed message is created in Slack, create ticket in Freshdesk.

Create ticket in Freshdesk when new message posted to private channel in Slack

“Anytime a new pushed message is created in Slack, create ticket in Freshdesk.”

Trusted at companies large and small

This Zap works in 2 steps …

Anytime a new pushed message is created in Slack

Create ticket in Freshdesk

This Zap uses the following 2 apps

Slack

Freshdesk

Slack + Freshdesk