Intercom + Jira Software Cloud

Create comments on Jira Software Cloud issues for new Intercom conversations

Seamlessly manage customer conversations and track their progress by connecting Intercom and Jira Software Cloud. With this workflow, whenever there's a new conversation in Intercom, a comment will be added to an issue in Jira Software Cloud instantly. Streamline your process and ensure prompt responses for better customer satisfaction.

Seamlessly manage customer conversations and track their progress by connecting Intercom and Jira Software Cloud. With this workflow, whenever there's a new conversation in Intercom, a comment will be added to an issue in Jira Software Cloud instantly. Streamline your process and ensure prompt responses for better customer satisfaction.

  1. When this happens...
    IntercomIntercom
    New User

    Triggers when a new User is created.

    TriggerInstant
  2. automatically do this!
    Jira Software CloudJira Software Cloud
    Add Comment to Issue

    Adds a new comment to an issue.

    ActionWrite
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Supported triggers and actions

  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation Rating

    Triggers when a conversation receives a rating.

    Trigger
    Instant
    Try It
    • Message body format

    Trigger
    Instant
    Try It
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn more

Related categories

  • Customer Support

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jira-software-cloud logo
jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn more

Related categories

  • Project Management