Intercom + Jira Software Cloud

Update Intercom leads when Jira Software Cloud issues are updated

Keep your Intercom leads updated on the latest Jira Software Cloud issue changes with this efficient workflow. When an issue is updated in Jira Software Cloud, this automation adds or removes a tag on the corresponding lead in Intercom, ensuring your team stays current and can respond to adjustments quickly. Enhance communication between your development and support teams while saving time using this integration.

Keep your Intercom leads updated on the latest Jira Software Cloud issue changes with this efficient workflow. When an issue is updated in Jira Software Cloud, this automation adds or removes a tag on the corresponding lead in Intercom, ensuring your team stays current and can respond to adjustments quickly. Enhance communication between your development and support teams while saving time using this integration.

  1. When this happens...
    Jira Software CloudJira Software Cloud
    Updated Issue

    Triggers when an existing issue is updated.

    TriggerPolling
  2. automatically do this!
    IntercomIntercom
    Add Tag to Contact

    Add a Tag to a specific Intercom Contact.

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

    • JQL

    • Order By

    Trigger
    Polling
    Try It
    • IssueRequired

    • AttachmentRequired

    Action
    Write
    • First IssueRequired

    • Link TypeRequired

    • Second IssueRequired

    Action
    Write
    • IssueRequired

    • Time SpentRequired

    • Work Description

    • Started Date

    Action
    Write
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn more

Related categories

  • Customer Support

Similar apps

HubSpot integrationsHubSpot integrations

HubSpot

Marketing Automation
Inbound Now integrationsInbound Now integrations

Inbound Now

Marketing Automation, WordPress
jira-software-cloud logo
jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn more

Related categories

  • Project Management