Zoho Desk + ZOKO

Send ZOKO messages whenever new messages arrive in Zoho Desk

Stay updated with your customer communications by connecting your Zoho Desk and ZOKO apps with this automation. When a new message comes into Zoho Desk, a corresponding message is immediately sent in ZOKO. This workflow keeps your customer service responsive and efficient, ensuring no communication falls through the cracks.

When this happens...
New Message
Triggers when a new message is added to any ticket in the selected department.
TriggerInstant
automatically do this!
Send Message
Send message to customer on a specific channel
ActionWrite

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Supported triggers and actions

- OrganizationRequired
Trigger
Instant
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- OrganizationRequired
Trigger
Instant
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- OrganizationRequired
- DepartmentRequired
Trigger
Instant
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- OrganizationRequired
- DepartmentRequired
- Direction
Trigger
Instant
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- OrganizationRequired
- DepartmentRequired
Trigger
Instant
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- OrganizationRequired
- Ticket IDRequired
- FileRequired
- Public
Action
Write
- OrganizationRequired
- Account NameRequired
- Description
- Email
- Website
- Fax
- Phone
- Industry
- Owner ID
- Street
- City
- State
- Country
- Zip Code
- Annual Revenue
Action
Write

- OrganizationRequired
- DepartmentRequired
- ContactRequired
- SubjectRequired
- Email
- Phone
- Description
- Category
- Sub Category
- Status
- Assignee
- Ticket Due Date
- Priority
- Channel
- Classification
Action
Write
- OrganizationRequired
- DepartmentRequired
- TicketRequired
- Contact
- Subject
- Email
- Phone
- Description
- Category
- Sub Category
- Status
- Assignee
- Ticket Due Date
- Priority
- Channel
- Classification
Action
Write
- OrganizationRequired
- DepartmentRequired
- Ticket NumberRequired
Action
Search
- OrganizationRequired
- EmailRequired
- Account
- Last NameRequired
- First Name
- Title
- Description
- Type
- Secondary Email
- Twitter
- Facebook
- Phone
- Mobile/ Cellular
- Street Address
- City
- State
- Country
- Zip Code
Action
Search or write
- EventsRequired
- Challenge Token
Trigger
Instant
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- Title
- Description
- Shipping Amt
- Currency
Action
Write
- Customer IDRequired
- Type of Property
- Title
- Description
- Messages
- Priority
Action
Write
- Category IDRequired
Action
Write
- Customer IDRequired
- TagRequired
- Channel
Action
Write
- Message IDRequired
Action
Write
- IDs of messages to be deletedRequired
Action
Write
- Webhook IDRequired
Action
Write
- Cart IDRequired
Action
Write
- Customer IDRequired
Action
Write
- Customer IDRequired
- Property IDRequired
Action
Write
- Message IDRequired
Action
Write
- Images
- Attributes
- Price
- Tax
- Product IDRequired
Action
Write
- Page
- Size
- Sort Order
- Sort Col
Action
Write
- Customer IDRequired
Action
Write
- Page
- Size
- Sort Order
- Sort Col
- Images
- Attributes
- Price
- Tax
Action
Write
- Id or EmailRequired
- First Name
- Last Name
- Email
- Role of agent
- Active
- Available
Action
Write
- Customer IDRequired
- Property IDRequired
- Type
- Title
- Description
- Priority
- Messages
Action
Write
- Order IDRequired
- Status
- Description
- Created At
- Status At
Action
Write
- Webhook IDRequired
- Webhook urlRequired
- EventsRequired
- Challenge Token
Action
Write
- Customer IDRequired
Action
Search
- Search Field
Action
Search

- OrganizationRequired
Trigger
Instant
Try It
- OrganizationRequired
Trigger
Instant
Try It
- OrganizationRequired
Trigger
Instant
Try It
- OrganizationRequired
- DepartmentRequired
- StatusRequired
Trigger
Instant
Try It
- OrganizationRequired
- DepartmentRequired
Trigger
Instant
Try It
- OrganizationRequired
- DepartmentRequired
- TicketRequired
- ContentRequired
- PublicRequired
Action
Write
- OrganizationRequired
- Account
- Last NameRequired
- First Name
- Title
- Description
- Type
- Email
- Secondary Email
- Twitter
- Facebook
- Phone
- Mobile/ Cellular
- Street Address
- City
- State
- Country
- Zip Code
Action
Write
- OrganizationRequired
- DepartmentRequired
- TicketRequired
- From Address (E-Mail)Required
- To Address (E-Mail)Required
- Content TypeRequired
- Reply ContentRequired
- Is Forward
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Select OrganizationRequired
- EmailRequired
Action
Search
Get Templates
Triggers when you need to get templates
Trigger
Polling
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- Customer IDRequired
- TagRequired
- Channel
Action
Write
- Title
- Description
- Category Level
- Parent Category
Action
Write
- Endpoint urlRequired
- Сhallenge Token
- EventsRequired
Action
Write
- Customer IDRequired
- Property IDRequired
Action
Write
- Delivery IDRequired
Action
Write
- CustomerRequired
Action
Write
- Product IDRequired
Action
Write
- Agent IDRequired
- Include teams
Action
Write
- Category IDRequired
Action
Write
- Page
- Page Size
- ChannelRequired
- Include Assign
- Sort by
- Order by
Action
Write
- Message IDRequired
Action
Write
- Order IDRequired
Action
Write
- Webhook IDRequired
Action
Write
- Page
- Size
- Sort Order
- Sort_col
Action
Write
- Page number
- Size
- Sort Order
- Sorc Col
Action
Write
- ChannelRequired
- RecipientRequired
- TypeRequired
- Message
- Caption
- Template ID
- Template Args
- Template Language
Action
Write
- Category IDRequired
- Title
- Description
- Category Level
- Parent Category
Action
Write
- Customer IDRequired
- Tags
Action
Write
- Product IDRequired
- Title
- Description
- Stock
- Taxable
- Price Includes Tax
- Vendor Id
- SKU Id
- Weight
- Weight Unit
- Tags
Action
Write
- Fill
Action
Search
- Include Agents
Action
Search
- Search
Action
Search

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.

Learn more

Related categories

About ZOKO

ZOKO is a central hub for all your WhatsApp communication: Sales, Marketing and Customer Support from a single WhatsApp number.

Related categories

Communication

Zoho Desk + ZOKO

Send ZOKO messages whenever new messages arrive in Zoho Desk

New Account

New Article

New Comment

New Message

New Ticket

Add Attachment

Create Account

Create Ticket

Update Ticket

Search Ticket

Find or Create Contact

New Message

Add Delivery Option

Create Customer Property

Delete Category

Delete Customer Tag

Delete Message

Delete Messages (Bulk)

Delete Webhook

Get Cart

Get Customer

Get Customer Property

Get Message History

Get Product

List Active Cart

List Customer Tags

List Products

Update Agent

Update Customer Property

Update Order Status

Update Webhook

Get Customer Properties List

List Delivry Options

New Agent

New Attachment

New Contact

New Status Change

Updated Ticket

Add Comment

Create Contact

Send E-Mail Reply

API Request (Beta)

Find Contact

Get Templates

Add Customer Tag

Create Category

Create Webhook

Delete Customer Property

Delete Delivry Option

Delete Customer Messages

Delete Product

Get Agent Details

Get Category

Get Customers List

Get Message

Get Order

Get Webhook

List Categories

List Orders

Send Message

Update Category

Update Customer Tags

Update Product

Get Agents

Get Teams

List Webhooks

About Zoho Desk

Related categories

About ZOKO

Related categories