Zapier Chatbots + Zendesk

Create Zendesk tickets when new Zapier Chatbots buttons are clicked

Effortlessly manage customer issues from your chatbot interactions in real time. With this workflow, whenever a button is clicked in your Chatbots app, a new support ticket is immediately opened in Zendesk. This seamless integration promotes efficient customer service and ensures no user queries are overlooked, enhancing overall user experience.

Effortlessly manage customer issues from your chatbot interactions in real time. With this workflow, whenever a button is clicked in your Chatbots app, a new support ticket is immediately opened in Zendesk. This seamless integration promotes efficient customer service and ensures no user queries are overlooked, enhancing overall user experience.

  1. When this happens...
    Zapier ChatbotsZapier Chatbots
    Chatbot Button Click

    Triggers when a chatbot button is clicked.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

    • ChatbotRequired

    Trigger
    Instant
    Try It
    • ChatbotRequired

    • Conversation Key

    • User MessageRequired

    Action
    Write
    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
zapier-chatbots logo
zapier-chatbots logo

About Zapier Chatbots

Create custom AI chatbots and take action with built-in automation
Learn more

Related categories

  • AI Tools
  • Zapier
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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