Create new Zendesk tickets when chats start in tawk.to
When a new chat begins in tawk.to, this workflow immediately creates a ticket in Zendesk. This ensures that all customer inquiries are quickly and efficiently recorded, allowing your team to manage customer service seamlessly. Enjoy streamlined communication without manual effort using this tawk.to to Zendesk automation.
When a new chat begins in tawk.to, this workflow immediately creates a ticket in Zendesk. This ensures that all customer inquiries are quickly and efficiently recorded, allowing your team to manage customer service seamlessly. Enjoy streamlined communication without manual effort using this tawk.to to Zendesk automation.
- When this happens...New Chat Started
Triggers when the first message in a chat is sent by a visitor or agent.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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