SurveyMars + Zendesk
Create Zendesk tickets from new SurveyMars responses
A common use of form software is to allow customers or prospects to ask you questions. If they do that often enough, you'll need a way to manage and respond to those individuals.This integration makes that easy. Set it up to have new SurveyMars response automatically create new tickets for follow up in Zendesk.
A common use of form software is to allow customers or prospects to ask you questions. If they do that often enough, you'll need a way to manage and respond to those individuals.This integration makes that easy. Set it up to have new SurveyMars response automatically create new tickets for follow up in Zendesk.
- When this happens...Get Responses
Triggers when there is submitted a new response of the survey.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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Survey TitleRequired
Response statusRequired
Whether marked
Collector source types
Collector details =
Collector details like
Collector details !=
Collector details not like
Response number >=
Response number <=
Response score >=
Response score <=
Response completion time >=
Response completion time <=
Time spent on the response (s) >=
Time spent on the response (s) <=
JSON for query conditions by question (needs URL encoding)
File Link Expires
Question number for answer to be returned
Whether to return simple information
Try ItSummarizing research topicRequired
Detailed descriptionRequired
Number of questionsRequired
Language (1: ChineseSimplified, 2: English)Required
Survey type (1: Survey, 3: 360, 4: Form, 5: FormActivity, 6: FormSign)Required
Task ID (task_id from "AI Create Survey" response)Required
TagsRequired
Try It
