Squarespace Forms + TOPdesk
Create TOPdesk incidents from new Squarespace Forms form submissions
Effortlessly manage incidents reported through Squarespace Forms forms with this seamless workflow. When a new form submission occurs in Squarespace Forms, an incident will be created in TOPdesk, ensuring a quick and efficient response to any issues that arise. Save time and streamline your incident management process with this simple, yet effective, automation.
Effortlessly manage incidents reported through Squarespace Forms forms with this seamless workflow. When a new form submission occurs in Squarespace Forms, an incident will be created in TOPdesk, ensuring a quick and efficient response to any issues that arise. Save time and streamline your incident management process with this simple, yet effective, automation.
- When this happens...New Form Submission
Triggers when form submission is submitted.
- automatically do this!Create an Incident
Create an incident
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FormRequired
Try ItTrigger ConditionRequired
Status (First or second line)Required
Category
Subcategory
Operator Group
Supplier
Try ItTrigger ConditionRequired
External Number Filled Condition
Level (First or second line)Required
Entry type
Call type
Category
Subcategory
Impact
Urgency
Priority
Operator Group
Supplier
Status (Processing Status)
Try ItTrigger ConditionRequired
External Number Filled Condition
Level (First or second line)Required
Entry type
Call Type
Category
Subcategory
Impact
Urgency
Priority
Operator Group
Supplier
Status (Processing Status)
Try It
Api Docs Info
Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
Operator Group
Try ItOperator Group
Try ItIncident status
Caller TypeRequired
Brief description
Request
Action
Set action invisible for caller
Entry type
Call type
Category
Subcategory
External Number
Impact
Urgency
Priority
Operator group
Processing Status
Closure code
Supplier
Feedback Rating
Feedback Message
Major Call
Linked to Major Call
Id
Type
Date
