Update Zendesk tickets when project statuses are updated in SiteCapture
Keep your customer support team in the loop each time there's a change in your project status in SiteCapture. With this convenient automation, when a project status is updated in SiteCapture, it'll immediately create an updated ticket in Zendesk. It's a hassle-free way to ensure that your support team always has the most current information at their fingertips.
Keep your customer support team in the loop each time there's a change in your project status in SiteCapture. With this convenient automation, when a project status is updated in SiteCapture, it'll immediately create an updated ticket in Zendesk. It's a hassle-free way to ensure that your support team always has the most current information at their fingertips.
- When this happens...Project Status Updated Webhook
Triggers when the project status has been updated.
- automatically do this!Update Ticket
Update an existing ticket status or add comments.
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Template Key
StatusRequired
Try ItProject IdRequired
User IdRequired
Notify User
Remove Previous Assignee Access
Project IdRequired
Project IdRequired
Send initial Email
Send Email Reminders
Project IdRequired
Template KeyRequired
Container Project Id
Project IdRequired
Project IdRequired
Due date
Status
Fields