Reddit + Zendesk
Create tickets in Zendesk for new posts or comments matching search in Reddit
Stay ahead of customer concerns on Reddit by creating a direct line to your support team via Zendesk. With this workflow, whenever there's a new post or comment matching your specified search terms on Reddit, a ticket is promptly generated in Zendesk. This way, you can timely address customer feedback, further improving your service. It's an instant and effective way to turn social media interactions into structured support.
Stay ahead of customer concerns on Reddit by creating a direct line to your support team via Zendesk. With this workflow, whenever there's a new post or comment matching your specified search terms on Reddit, a ticket is promptly generated in Zendesk. This way, you can timely address customer feedback, further improving your service. It's an instant and effective way to turn social media interactions into structured support.
- When this happens...New Post Matching Search
Triggers when a new post matches your search criteria.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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