Create Request Tracker (RT) tickets from new Qualtrics survey responses
Effortlessly manage incoming survey responses with this convenient automation. Whenever there's a new survey response in Qualtrics, a ticket will be created in Request Tracker (RT) to streamline your process. Stay organized and on top of customer or employee feedback by connecting these two powerful platforms and setting up this helpful workflow.
Effortlessly manage incoming survey responses with this convenient automation. Whenever there's a new survey response in Qualtrics, a ticket will be created in Request Tracker (RT) to streamline your process. Stay organized and on top of customer or employee feedback by connecting these two powerful platforms and setting up this helpful workflow.
- When this happens...New Survey Response
Triggers when a new response for a survey is received.
- automatically do this!Create Ticket
Create a new ticket in Request Tracker.
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SurveyRequired
Try ItMailing ListRequired
Recipient First Name
Recipient Last Name
Recipient Email AddressRequired
Phone Number
Embedded Data
External Reference
SurveyRequired
Email From NameRequired
Reply To Email
Message SubjectRequired
MessageRequired
Sending Delay
Ticket ID
Custom Field ID
SinceRequired
Per PageRequired
Try ItSinceRequired
Per PageRequired
Try It
Mailing ListRequired
Contact First Name
Contact Last Name
Contact Email Address
Phone Number
Embedded Data
External Reference
Api Docs Info
Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
Ticket ID
Custom Role IDRequired
SinceRequired
Per PageRequired
Try ItQueueRequired
SinceRequired
Per PageRequired
Try It