LiveAgent + Zapier Chatbots

Start new LiveAgent conversations when Zapier Chatbots buttons are clicked

Enhance your customer service efficiency with this workflow. When a button is clicked within the Chatbots app, this automation creates a new conversation in the LiveAgent app. Perfect for businesses looking to streamline customer interactions, this process ensures faster response times and a more organized communication system.

When this happens...
Chatbot Button Click
Triggers when a chatbot button is clicked.
TriggerInstant
automatically do this!
Create Conversation
Creates new conversation.
ActionWrite

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Supported triggers and actions

- ChatbotRequired
- Chatbot ButtonRequired
Trigger
Instant
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- ChatbotRequired
Trigger
Instant
Try It
New Customer (Experimental)
Triggers when a new customer is added to system. (uses API v3).
Trigger
Polling
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- Email AddressRequired
- Name of GroupRequired
Action
Write
- EmailRequired
- Name
- Gender
- Role
Action
Write

- ChatbotRequired
Trigger
Instant
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- ChatbotRequired
- Conversation Key
- User MessageRequired
Action
Write
New Customer
Triggers when a new customer is added to system.
Trigger
Polling
Try It
- DepartmentRequired
- Email AddressRequired
- SubjectRequired
- Recipient EmailRequired
- MessageRequired
- Recipient Name
- CC Email Address
- Conversation Status
- Mail Messsage ID
- Do Not Send Mails
- Is Html Message
Action
Write
- Email AddressRequired
- Group NameRequired
Action
Write

About LiveAgent

LiveAgent is the only customer support app you will ever need. Helpdesk, Ticketing, Automation, Live Chat, Call Center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like MailChimp, Highrise, AWeber, Google Analytics and 50+ more