Update or create NetSuite records when users are updated in Kommunicate
Whenever there's an updated user in the Kommunicate app, this workflow ensures your NetSuite records stay current and consistent. Using the same terms as each application, this workflow makes a change in your Kommunicate account mirror directly in your NetSuite records, helping you maintain accurate data across both platforms. No more juggling between apps, saving you time and effort for other tasks.
Whenever there's an updated user in the Kommunicate app, this workflow ensures your NetSuite records stay current and consistent. Using the same terms as each application, this workflow makes a change in your Kommunicate account mirror directly in your NetSuite records, helping you maintain accurate data across both platforms. No more juggling between apps, saving you time and effort for other tasks.
- When this happens...Updated User
Triggers when a new user is updated in Kommunicate.
- automatically do this!Upsert (Create or Update) Record
Creates a new record if it does not exist. If the record already exists, it will be updated. Supports standard and custom records.
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Conversation Created
Triggers when a new conversation/chat is initiated by a user.
Try ItNew User
Triggers when a new user is created in Kommunicate.
Try ItRecord TypeRequired
Try ItRecord TypeRequired
Try It
Conversation Updated
Triggers when changes are made to the conversation status and assignee of an existing conversation in Kommunicate.
Try ItUpdated User
Triggers when a new user is updated in Kommunicate.
Try ItStandard or Custom Record Type?Required
Select a Saved SearchRequired
Try ItRecord TypeRequired
RecordRequired
File to attachRequired