HelpDesk + Motion
Create tasks in Motion for every new ticket in HelpDesk
Stay on top of your customer support tasks with this seamless integration. Every time a new ticket is created in your Helpdesk app, a corresponding task will be generated in the Motion app. This automatic workflow not only ensures your team never misses a customer issue but also helps improve productivity by organizing your tasks in an efficient manner. Keep the focus on providing exceptional customer support, let this workflow handle task organization.
Stay on top of your customer support tasks with this seamless integration. Every time a new ticket is created in your Helpdesk app, a corresponding task will be generated in the Motion app. This automatic workflow not only ensures your team never misses a customer issue but also helps improve productivity by organizing your tasks in an efficient manner. Keep the focus on providing exceptional customer support, let this workflow handle task organization.
- When this happens...New Ticket
Triggers when a new support ticket is created.
- automatically do this!Create Task
Creates a new Motion Task
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New Ticket
Triggers when a new support ticket is created.
Try ItTicket Followers Changed
Triggers when followers change in a ticket.
Try ItTicket Priority Changed
Triggers when ticket changes priority.
Try ItTicket Tags Changed
Triggers when tags are changed in a ticket.
Try It
Ticket Assignment Changed
Triggers when ticket changes assignment.
Try ItNew Message in a Ticket
Triggers when there's a new message in a ticket.
Try ItTicket Status Changed
Triggers when ticket changes status.
Try ItRequester emailRequired
Requester name
Ticket subjectRequired
Message textRequired
Requester author
Ticket priority
Assigned team
Private message
Tags
People in the loop
Ticket followers (agents)
Upload transaction ID