Start a new conversation in Help Scout when subscriptions are canceled in Stripe
When a subscription is canceled in Stripe, initiate a new conversation in Help Scout with this automated workflow. Keeping communication lines open, it provides an opportunity for resolving any issues or concerns, potentially turning cancellations into renewals. This automatic process saves time, ensures prompt responses, and helps maintain high customer satisfaction.
When a subscription is canceled in Stripe, initiate a new conversation in Help Scout with this automated workflow. Keeping communication lines open, it provides an opportunity for resolving any issues or concerns, potentially turning cancellations into renewals. This automatic process saves time, ensures prompt responses, and helps maintain high customer satisfaction.
- When this happens...Canceled Subscription
Triggers when a subscription is canceled (by a subscriber or due to end of billing period).
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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