Halo Service Solutions + Motion
Create tasks in Motion for new tickets in Halo Service Solutions
Stay streamlined and efficient with this workflow that connects Halo Service Solutions and Motion. Whenever a new ticket is raised in Halo Service Solutions, a corresponding task is instantly created in Motion. This seamless integration aids in better task management and ensures that no ticket goes unresolved, boosting your service efficiency and customer satisfaction.
Stay streamlined and efficient with this workflow that connects Halo Service Solutions and Motion. Whenever a new ticket is raised in Halo Service Solutions, a corresponding task is instantly created in Motion. This seamless integration aids in better task management and ensures that no ticket goes unresolved, boosting your service efficiency and customer satisfaction.
- When this happens...New Ticket
Triggers when a new ticket is created in Halo.
- automatically do this!Create Task
Creates a new Motion Task
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DescriptionRequired
Customer
Site
End User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Top Level
Important Customer
Site Name
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
Email AddressRequired
Ticket TypeRequired
Summary
Details
Priority
Workspace IDRequired
Project NameRequired
Description
Due Date
Priority
DescriptionRequired
Customer
Site
End-User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Customer NameRequired
Main SiteRequired
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
NameRequired
Customer NameRequired
Site NameRequired
Email Address
Network Login
Work Phone Number
Mobile Phone Number
Workspace IDRequired
Task NameRequired
ScheduleRequired
Due Date
Duration (minutes)
Description
Priority
Start Date
Deadline Type
Auto Scheduled