Halo Service Solutions + Microsoft To Do
Manage new Halo Service Solutions tickets by creating tasks in Microsoft To Do
Streamline your customer service process with this workflow. When a new ticket is received in your Halo Service Solutions system, a corresponding task is created in your Microsoft To Do list. This convenient automation helps to ensure that all customer service tickets are promptly addressed, enhancing efficiency and client satisfaction.
Streamline your customer service process with this workflow. When a new ticket is received in your Halo Service Solutions system, a corresponding task is created in your Microsoft To Do list. This convenient automation helps to ensure that all customer service tickets are promptly addressed, enhancing efficiency and client satisfaction.
- When this happens...New Ticket
Triggers when a new ticket is created in Halo.
- automatically do this!Create Task
Triggers when a new task is created.
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DescriptionRequired
Customer
Site
End User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Top Level
Important Customer
Site Name
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
Email AddressRequired
Ticket TypeRequired
Summary
Details
Priority
List
Try It
DescriptionRequired
Customer
Site
End-User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Customer NameRequired
Main SiteRequired
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
NameRequired
Customer NameRequired
Site NameRequired
Email Address
Network Login
Work Phone Number
Mobile Phone Number
New List
Triggers when a new list is created.
Try It
