Google Drive + Zendesk

Create folders in Google Drive for new Zendesk tickets to organize and manage support requests efficiently

Effortlessly improve your customer support process by creating a corresponding folder in Google Drive whenever a new ticket is submitted in Zendesk. This workflow streamlines your team's organization, ensuring that all necessary documents and information are easily accessible in one centralized location. Experience increased efficiency and focus on providing top-notch service to your customers as you seamlessly manage files related to each ticket.

Effortlessly improve your customer support process by creating a corresponding folder in Google Drive whenever a new ticket is submitted in Zendesk. This workflow streamlines your team's organization, ensuring that all necessary documents and information are easily accessible in one centralized location. Experience increased efficiency and focus on providing top-notch service to your customers as you seamlessly manage files related to each ticket.

  1. When this happens...
    ZendeskZendesk
    New Ticket in View

    Triggers when a new ticket is added to a view.

    TriggerPolling
  2. automatically do this!
    Google DriveGoogle Drive
    Create Folder

    Triggers when a new folder is added directly to a specific folder (but not its subfolders).

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

    • TagsRequired

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
google-drive logo
google-drive logo

About Google Drive

Google Drive is Google's file sync app that lets you store all of your files online alongside your Google Docs documents, and keep them synced with all of your devices.
Learn more

Related categories

  • File Management & Storage
  • Google

Similar apps

Dropbox integrationsDropbox integrations

Dropbox

File Management & Storage
Box integrationsBox integrations

Box

File Management & Storage
OneDrive integrationsOneDrive integrations

OneDrive

File Management & Storage, Microsoft
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

Similar apps

Help Scout integrationsHelp Scout integrations

Help Scout

Customer Support
Freshdesk integrationsFreshdesk integrations

Freshdesk

Customer Support
HappyFox integrationsHappyFox integrations

HappyFox

Customer Support