Google Business Profile + Kayako
Create conversations with private notes in Kayako for new reviews in Google My Business
Stay on top of your online reputation by instantly addressing new reviews on Google My Business. With this workflow, whenever a new review is posted, it creates a conversation with a private note in your Kayako platform. Not only does this streamline your customer service process but it allows for quicker and more efficient responses. Capture every feedback to keep your business on top.
Stay on top of your online reputation by instantly addressing new reviews on Google My Business. With this workflow, whenever a new review is posted, it creates a conversation with a private note in your Kayako platform. Not only does this streamline your customer service process but it allows for quicker and more efficient responses. Capture every feedback to keep your business on top.
- When this happens...New Review
Triggers when a new review is created.
- automatically do this!Create Conversation With a Private Note
Creates a new conversation with the first post as a private note.
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Account
LocationRequired
Try ItReview NameRequired
Your ReplyRequired
New Conversation
Triggers whenever a new conversation is created.
Try ItNew User
Triggers when a new user account is created.
Try It
LocationRequired
SummaryRequired
Topic TypeRequired
Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
New Organization
Triggers when a new organization is created.
Try ItNew Reply
Triggers whenever a reply is received on a conversation (also triggered on the first post).
Try It
