Glean + Zapier Chatbots
Initiate Glean searches when new buttons are clicked in Zapier Chatbots
Enhance your digital customer service experience with this effective workflow. When a button click occurs in your Chatbot application, it initiates a search in the Glean application, saving you time on manual cross-referencing and improving response efficiency. Propel your customer conversations forward and let this automated process do the work for you.
Enhance your digital customer service experience with this effective workflow. When a button click occurs in your Chatbot application, it initiates a search in the Glean application, saving you time on manual cross-referencing and improving response efficiency. Propel your customer conversations forward and let this automated process do the work for you.
- When this happens...Chatbot Button Click
Triggers when a chatbot button is clicked.
- automatically do this!Search
Retrieve document and snippet results from Glean for a given query.
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ChatbotRequired
Chatbot ButtonRequired
Try ItChatbotRequired
Try ItBuilding Your Query
Enter your query here. Please test your query in the Glean search bar first.Required
Suggested fields
Number of query results (Suggested)
Use advanced search fields?
Try ItDatasourceRequired
Object TypeRequired
Document IDRequired
Version
ChatbotRequired
Try ItChatbotRequired
Conversation Key
User MessageRequired
Agent - Select the knowledge base for the agent to useRequired
User MessageRequired
Memory Key Instructions
Memory Key
Timeout (ms)
DatasourceRequired
Upload Id
Title
Filename
Container
Container Datasource Id
Container Object Type
Document Datasource
Object Type
View URL
Id
Summary Mime Type
Summary Text Content
Summary Binary Content
Body Mime Type
Body Text Content
Body Binary Content
Author Email
Author Datasource User Id
Author Name
Owner Email
Owner Datasource User Id
Owner Name
Permissions Allowed Users Email
Permissions Allowed Users Datasource User Id
Permissions Allowed Users Name
Permissions Allowed Groups
Permissions Allowed Group Intersections Required Groups
Permissions Allow Anonymous Access
Permissions Allow All Datasource Users Access
Created At
Updated At
Updated By Email
Updated By Datasource User Id
Updated By Name
Tags
Interactions Num Views
Interactions Num Likes
Interactions Num Comments
Status
Additional Urls
Comments Id
Comments Author Email
Comments Author Datasource User Id
Comments Author Name
Comments Content Mime Type
Comments Content Text Content
Comments Content Binary Content
Comments Created At
Comments Updated At
Comments Updated By Email
Comments Updated By Datasource User Id
Comments Updated By Name
Custom Properties Name
Custom Properties Value