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Glean + Tidio

Search in Glean when new contacts are sent from bot in Tidio

Save time and improve efficiency with this integrated workflow. As soon as a contact message is relayed from Tidio Bot, an immediate search is initiated within Glean. This streamlined process lets you focus on key tasks, eliminating the need for manual searches. Experience a smoother, more organized data consolidation by connecting Tidio and Glean.

Save time and improve efficiency with this integrated workflow. As soon as a contact message is relayed from Tidio Bot, an immediate search is initiated within Glean. This streamlined process lets you focus on key tasks, eliminating the need for manual searches. Experience a smoother, more organized data consolidation by connecting Tidio and Glean.

  1. When this happens...
    TidioTidio
    Contact Sent From Bot

    Triggers when a contact is sent from the chosen node in your bot.

    TriggerInstant
  2. automatically do this!
    GleanGlean
    Search

    Retrieve document and snippet results from Glean for a given query.

    ActionSearch
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Supported triggers and actions

    • Building Your Query

    • Enter your query here. Please test your query in the Glean search bar first.Required

    • Suggested fields

    • Number of query results (Suggested)

    • Use advanced search fields?

    Trigger
    Polling
    Try It

    • DatasourceRequired

    • Upload Id

    • Title

    • Filename

    • Container

    • Container Datasource Id

    • Container Object Type

    • Document Datasource

    • Object Type

    • View URL

    • Id

    • Summary Mime Type

    • Summary Text Content

    • Summary Binary Content

    • Body Mime Type

    • Body Text Content

    • Body Binary Content

    • Author Email

    • Author Datasource User Id

    • Author Name

    • Owner Email

    • Owner Datasource User Id

    • Owner Name

    • Permissions Allowed Users Email

    • Permissions Allowed Users Datasource User Id

    • Permissions Allowed Users Name

    • Permissions Allowed Groups

    • Permissions Allowed Group Intersections Required Groups

    • Permissions Allow Anonymous Access

    • Permissions Allow All Datasource Users Access

    • Created At

    • Updated At

    • Updated By Email

    • Updated By Datasource User Id

    • Updated By Name

    • Tags

    • Interactions Num Views

    • Interactions Num Likes

    • Interactions Num Comments

    • Status

    • Additional Urls

    • Comments Id

    • Comments Author Email

    • Comments Author Datasource User Id

    • Comments Author Name

    • Comments Content Mime Type

    • Comments Content Text Content

    • Comments Content Binary Content

    • Comments Created At

    • Comments Updated At

    • Comments Updated By Email

    • Comments Updated By Datasource User Id

    • Comments Updated By Name

    • Custom Properties Name

    • Custom Properties Value

    Action
    Write

    • Activity Type/ActionRequired

    • TimestampRequired

    • Document URLRequired

    • ID

    • Body Content

    • Datasource Instance

    • Datasource

    • Instance Only Name

    • Duration

    • Query

    • Referrer

    • Title

    • Truncated

    Action
    Write

    • Stop on errorRequired

    • HTTP MethodRequired

    • URLRequired

    • Query string parameters

    • Additional request headers

    • Body

    Action
    Write
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About Glean

Glean offers AI-powered search to give enterprise users the ability to search across organization-wide resources

Related categories

  • AI Tools
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About Tidio

Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate with your customers.
Learn more

Related categories

  • Customer Support