Glean + Manychat

Initiate a search in Glean every time a new chat opens in Manychat

Enhance your Chat support with this efficient workflow between Manychat and Glean. With this setup, whenever a chat is opened in the Manychat app, it triggers an automatic search in the Glean app. Leverage this to quickly access relevant information, saving time and improving customer interactions.

When this happens...
Chat Opened
Triggers when a chat is opened with a user.
TriggerInstant
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Search
Retrieve document and snippet results from Glean for a given query.
ActionSearch

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Supported triggers and actions

Chat Opened
Triggers when a chat is opened with a user.
Trigger
Instant
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New Order Paid
Triggers when a user has purchased an order.
Trigger
Instant
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- Custom FieldRequired
Trigger
Instant
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- UserRequired
- TagRequired
Action
Write
- UserRequired
- TagRequired
Action
Write

- UserRequired
- ContentRequired
Action
Write
- UserRequired
- Custom FieldRequired
- ValueRequired
Action
Write

- UserRequired
- SequenceRequired
Action
Write
- Custom FieldRequired
Action
Search
- NameRequired
Action
Search
- DatasourceRequired
- Object TypeRequired
- Document IDRequired
- Version
Action
Write
- Event Type/ActionRequired
- Tracking TokensRequired
Action
Write
- Document Info (URL or ID)Required
- Query
- Preferred Summary Length
Action
Write
- Search TypeRequired
- Additional Document Fields to Return
Action
Search
- Building Your Query
- Enter your query hereRequired
- Suggested fields
- Number of query results (Suggested)
- Use advanced search fields?
Action
Search

- EventRequired
Trigger
Instant
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New Subscriber
Triggers when a user subscribes to your page.
Trigger
Instant
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- TagRequired
Trigger
Instant
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- First Name
- Last Name
- Phone
- WhatsApp Phone
- Email
- Gender
- Has Opt In Sms
- Has Opt In Email
- Consent Phrase
Action
Write
- UserRequired
- Message tag
- Json dynamic messageRequired
Action
Write
- UserRequired
- Message tag
- Message textRequired
Action
Write
- UserRequired
- SequenceRequired
Action
Write
- Order IDRequired
Action
Search
- User IDRequired
Action
Search
- Building Your Query
- Enter your query here. Please test your query in the Glean search bar first.Required
- Suggested fields
- Number of query results (Suggested)
- Use advanced search fields?
Trigger
Polling
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- DatasourceRequired
- Upload Id
- Title
- Filename
- Container
- Container Datasource Id
- Container Object Type
- Document Datasource
- Object Type
- View URL
- Id
- Summary Mime Type
- Summary Text Content
- Summary Binary Content
- Body Mime Type
- Body Text Content
- Body Binary Content
- Author Email
- Author Datasource User Id
- Author Name
- Owner Email
- Owner Datasource User Id
- Owner Name
- Permissions Allowed Users Email
- Permissions Allowed Users Datasource User Id
- Permissions Allowed Users Name
- Permissions Allowed Groups
- Permissions Allowed Group Intersections Required Groups
- Permissions Allow Anonymous Access
- Permissions Allow All Datasource Users Access
- Created At
- Updated At
- Updated By Email
- Updated By Datasource User Id
- Updated By Name
- Tags
- Interactions Num Views
- Interactions Num Likes
- Interactions Num Comments
- Status
- Additional Urls
- Comments Id
- Comments Author Email
- Comments Author Datasource User Id
- Comments Author Name
- Comments Content Mime Type
- Comments Content Text Content
- Comments Content Binary Content
- Comments Created At
- Comments Updated At
- Comments Updated By Email
- Comments Updated By Datasource User Id
- Comments Updated By Name
- Custom Properties Name
- Custom Properties Value
Action
Write
- Activity Type/ActionRequired
- TimestampRequired
- Document URLRequired
- ID
- Body Content
- Datasource Instance
- Datasource
- Instance Only Name
- Duration
- Query
- Referrer
- Title
- Truncated
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- CategoryRequired
- Result Size
- Datasource Filter
- Timeout (milliseconds)
- Timezone
- Include Session Tracking Token?
Action
Search

About Glean

Glean offers AI-powered search to give enterprise users the ability to search across organization-wide resources

Related categories

AI Tools

About Manychat

Manychat is an all-in-one Messenger Marketing platform. Create your Facebook Messenger bot for marketing, sales and support with our simple drag'n'drop builder. Effectively promote with built-in tools for growing audience. Start today – it's easy and free.

Learn more