GetResponse + Groove

Create new tickets in Groove for new contacts in GetResponse

Effortlessly manage your customer support inquiries with this GetResponse to Groove automation. When a new contact is added in GetResponse, a ticket will be created in the Groove app, ensuring that your support team can easily address their concerns without manual intervention. Maintain a seamless connection between your email marketing and customer support platforms and provide an outstanding customer experience.

When this happens...
New Contact
Triggers when a new contact is added to any list.
TriggerPolling
automatically do this!
Create New Ticket
Starts a new ticket for your customer.
ActionWrite

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Supported triggers and actions

New Autoresponder
Triggers when a new autoresponder is created.
Trigger
Polling
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New Landing Page
Triggers when a new landing page is created.
Trigger
Polling
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- ListRequired
Trigger
Polling
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- ListRequired
- EmailRequired
- Day of Autoresponder Cycle
- Name
- IP Address
- Tags
Action
Write
- NameRequired
- Flags
- SubjectRequired
- ListRequired
- From addressRequired
- Content HTMLRequired
- Content Plain
- Type
- Time Travel
- Perfect Timing
- Selected Lists
- Excluded Lists
- Send On
Action
Write

- ContactRequired
- Day of Autoresponder Cycle
- Name
- IP Address
- Tags
Action
Write
- NameRequired
Action
Search

Agent Invited
Triggers when an agent is created.
Trigger
Instant
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- Linkedin Username
- Twitter Username
- Company Name
- Email
- Website
Trigger
Instant
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Note Added
Triggers when a note is added to a ticket.
Trigger
Instant
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- Priority
- Assignee
- Assigned Group
- Closed By
- Customer Name
- Mailbox
Trigger
Instant
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- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
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- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
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- State
- Assignee
- Assigned Group
- Customer Name
- Priority
- Closed By
- Mailbox
Trigger
Instant
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- Ticket NumberRequired
- MessageRequired
Action
Write
- Ticket NumberRequired
Action
Write
- Ticket NumberRequired
Action
Write

New List
Triggers when a new list is created.
Trigger
Polling
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New Newsletter
Triggers when a new newsletter is created.
Trigger
Polling
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New Form
Triggers when a new form is added.
Trigger
Polling
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- ListRequired
- EmailRequired
- Day of Autoresponder Cycle
- Name
- IP Address
- Tags
Action
Write
- ContactRequired
Action
Write
- Api Docs Info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- ListRequired
- EmailRequired
Action
Search
Agent Replied
Triggers when an agent replies to a ticket.
Trigger
Instant
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Customer Replied
Triggers when a customer replies to a ticket.
Trigger
Instant
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- Assignee
- Assigned Group
- Priority
- Mailbox
Trigger
Instant
Try It
Ticket Deleted
Triggers when a ticket is deleted.
Trigger
Instant
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- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
Try It
- Priority
- Assignee
- Assigned Group
- Customer Name
- Mailbox
Trigger
Instant
Try It
- Assignee
- Assigned Group
- Customer Name
- Tag
- Mailbox
Trigger
Instant
Try It
- Ticket NumberRequired
- AgentRequired
Action
Write
- BodyRequired
- FromRequired
- ToRequired
- Assignee
- Assigned Group
- Add as Note?
- Send Copy to Customer?
- State
- Tags
- Full Name
- About
- Twitter Handle
- Company Name
- Title
- Phone Number
- Location
- Website URL
- LinkedIn Username
- Subject
Action
Write
- Ticket NumberRequired
- StateRequired
Action
Write