Freshservice + Usersnap
Generate Freshservice tickets from new Usersnap feedback
Streamline your customer service process with this handy automation. When a user leaves feedback in Usersnap, this workflow swiftly creates a corresponding ticket in Freshservice. This seamless exchange ensures all user feedback is promptly addressed, enhancing your customer experience. Save time and stay organized by consolidating all feedback in one platform.
Streamline your customer service process with this handy automation. When a user leaves feedback in Usersnap, this workflow swiftly creates a corresponding ticket in Freshservice. This seamless exchange ensures all user feedback is promptly addressed, enhancing your customer experience. Save time and stay organized by consolidating all feedback in one platform.
- When this happens...New Feedback
Triggers when a new feedback is created.
- automatically do this!Create Ticket
Create a ticket in Freshservice for your domain.
- Free forever for core features
- 14 day trial for premium features & apps
Integration NameRequired
ProjectRequired
Try ItNew User
Triggers when a new User is created.
Try ItUpdate User
Triggers when a user is updated.
Try ItSubjectRequired
DescriptionRequired
Ticket StatusRequired
Type
EmailRequired
CC Emails
Category
Priority
Urgency
Impact
Department
Group
Source
New Ticket
Triggers when there is a new ticket is created in Freshservice.
Try ItUpdated Ticket
Triggers when a Ticket is updated.
Try ItTicket NoRequired
NotesRequired
PrivateRequired
First NameRequired
Last Name
Job Title
Primary EmailRequired
Mobile Phone Number
Work Phone Number
Address
Background Information