Freshservice + ServiceNow
Create records in ServiceNow for new tickets in Freshservice
Easily streamline your IT service management with this smart workflow. When a new ticket is created in Freshservice, a corresponding record is instantly created in ServiceNow. This simplifies your ticket tracking process, ensures you don't miss any service requests and seamlessly integrates your Freshservice and ServiceNow platforms. Enhance productivity and service efficiency with this simple yet powerful automation.
Easily streamline your IT service management with this smart workflow. When a new ticket is created in Freshservice, a corresponding record is instantly created in ServiceNow. This simplifies your ticket tracking process, ensures you don't miss any service requests and seamlessly integrates your Freshservice and ServiceNow platforms. Enhance productivity and service efficiency with this simple yet powerful automation.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshservice.
- automatically do this!Create Record
Triggers when a new record is created.
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New Ticket
Triggers when there is a new ticket is created in Freshservice.
Try ItUpdated Ticket
Triggers when a Ticket is updated.
Try ItTicket NoRequired
NotesRequired
PrivateRequired
First NameRequired
Last Name
Job Title
Primary EmailRequired
Mobile Phone Number
Work Phone Number
Address
Background Information