Freshdesk + Zapier Chatbots

Create new Freshdesk tickets from Zapier Chatbots button clicks

When a button click occurs in the Chatbot app, have this workflow swiftly generate a ticket in your Freshdesk system. This effective automation ensures you can efficiently keep track of customer inquiries and issues without missing a beat. You'll streamline operations and improve customer service response times, getting the most out of your Chatbot and Freshdesk components.

When a button click occurs in the Chatbot app, have this workflow swiftly generate a ticket in your Freshdesk system. This effective automation ensures you can efficiently keep track of customer inquiries and issues without missing a beat. You'll streamline operations and improve customer service response times, getting the most out of your Chatbot and Freshdesk components.

  1. When this happens...
    Zapier ChatbotsZapier Chatbots
    Chatbot Button Click

    Triggers when a chatbot button is clicked.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

    • ChatbotRequired

    Trigger
    Instant
    Try It
    • ChatbotRequired

    • Conversation Key

    • User MessageRequired

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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zapier-chatbots logo

About Zapier Chatbots

Create custom AI chatbots and take action with built-in automation
Learn more

Related categories

  • AI Tools
  • Zapier