Freshdesk + Synthflow AI
Create tickets in Freshdesk for completed phone calls in Synthflow AI
Whenever a phone call is completed in the Synthflow AI app, this workflow ensures a new ticket is created in Freshdesk. This seamless process speeds up tracking and response times, enhancing efficiency and customer service. It takes the hassle out of manually creating tickets, offering a streamlined solution for your helpdesk communication needs.
Whenever a phone call is completed in the Synthflow AI app, this workflow ensures a new ticket is created in Freshdesk. This seamless process speeds up tracking and response times, enhancing efficiency and customer service. It takes the hassle out of manually creating tickets, offering a streamlined solution for your helpdesk communication needs.
- When this happens...Phone Call Completed
Triggers after AI agent completes a phone call. Provides transcript and other relevant information.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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Agent IDRequired
Try ItStarting meeting dateRequired
Max slots
Hours of difference
Number of days
TimezoneRequired
Calendar IDRequired
Meeting confirmationRequired
Booking titleRequired
Starting meeting dateRequired
Max slots
Hours of difference
Number of days
TimezoneRequired
Calendar IDRequired
Integration
SMS
SMS message
User Email
IdentifierRequired
Description
Choices
Model IDRequired
Actions IDs
TypeRequired
NameRequired
PromptRequired
Large Language ModelRequired
LanguageRequired
Greeting MessageRequired
Voice IDRequired
Description
Phone Number
External Webhook URL
Record Conversations
IdentifierRequired
Description
Examples
ContentRequired
InstructionsRequired
