Freshdesk + Productboard
Create notes in Productboard for new tickets in Freshdesk
Whenever a new ticket is created in Freshdesk, this workflow ensures that a corresponding note is made in Productboard. This streamlines communication and ensures that no customer issue gets missed or forgotten, optimizing your customer service and support processes. It is a seamless solution that saves time and effort, integrates operations, and promotes efficient issue tracking.
Whenever a new ticket is created in Freshdesk, this workflow ensures that a corresponding note is made in Productboard. This streamlines communication and ensures that no customer issue gets missed or forgotten, optimizing your customer service and support processes. It is a seamless solution that saves time and effort, integrates operations, and promotes efficient issue tracking.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this!Create Note
Triggers when a new note is created.
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