Freshdesk + Nextiva

Create Freshdesk tickets from new received Nextiva calls

Streamline your customer support by automating the process of creating support tickets. With this workflow, whenever you receive a new call in Nextiva, a ticket gets generated in Freshdesk in real time. Save time, reduce errors, and improve your customer support experience with this seamless automation.

Streamline your customer support by automating the process of creating support tickets. With this workflow, whenever you receive a new call in Nextiva, a ticket gets generated in Freshdesk in real time. Save time, reduce errors, and improve your customer support experience with this seamless automation.

  1. When this happens...
    NextivaNextiva
    New Received Call

    Triggers when a new call is received.

    TriggerPolling
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

    • Name

    • Number

    Action
    Search
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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nextiva logo
nextiva logo

About Nextiva

Nextiva empowers businesses to manage their communications, productivity, and customer relationships on a truly unified platform.

Related categories

  • Phone & SMS